Privacy Policy

At My Watchman™ ("we," "us," or "our"), operated by Advanced Converged Technologies LLC, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Personal Information

When you register for our services, we collect:

• Name and contact information (email, phone number)
• Profile information (date of birth, gender)
• Emergency contact information
• Medical information (blood type, allergies, medications) - provided voluntarily for emergency response
• Saved addresses (home, work, etc.)

1.2 Location Data

Our app collects and shares your location data, including:

• Precise Location (GPS): We collect your precise location when you use the app to enable emergency response services.
• Background Location: When you activate an SOS alert or enable journey tracking, we continue to collect your location in the background, even when the app is closed or not in use. This allows emergency responders to locate you during emergencies.
• Approximate Location: We may use approximate location for safety alerts and community features.

How we use location data:

• To dispatch emergency responders to your exact location during SOS alerts
• To share your location with designated emergency contacts during emergencies
• To track children's journeys (with parental consent)
• To provide safety-aware route planning
• To display nearby safety incidents on the community map

Who we share location data with:

• Our Emergency Dispatch Command Center (during active emergencies)
• Emergency responders (security, medical, fire services)
• Your designated emergency contacts (when you trigger an SOS or during journey tracking)
• Google Maps services (for route planning and geocoding)

1.3 Device Identifiers

Our app collects device identifiers, including:

• Device ID: A unique identifier for your device used for push notifications and security purposes.
• Push Notification Token: Used to send you emergency alerts and notifications.
• Firebase Installation ID: Used for analytics and crash reporting to improve app stability.

We do NOT collect Advertising ID for advertising purposes. Device identifiers are used solely for:

• Delivering push notifications for emergency alerts
• Preventing fraud and maintaining account security
• App analytics and crash reporting

1.4 Photos and Videos

When you choose to attach photos or videos to emergency reports, we access your device's media library solely to upload the content you select. We do not access your photos or videos without your explicit action.

2. How We Use Your Information

We use your information for the following purposes:

• Emergency Response: To dispatch responders and notify contacts during emergencies
• Account Management: To create and manage your account
• Service Delivery: To provide welfare check-ins, journey tracking, and other safety features
• Communications: To send you service-related notifications and emergency alerts
• Safety Improvements: To improve our emergency response services and app functionality
• Legal Compliance: To comply with legal obligations and law enforcement requests

3. Data Sharing

We may share your information with:

• Emergency Services: Law enforcement, medical services, and fire departments when you request emergency assistance
• Emergency Contacts: People you designate to be notified during emergencies
• Service Providers: Third-party vendors who assist in operating our services (e.g., cloud hosting, push notification services)
• Legal Requirements: When required by law or to protect rights and safety

We do NOT sell your personal information to third parties for advertising or marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and regular security audits.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Emergency records may be retained for legal and safety purposes. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing
• Opt-out of non-essential communications

7. Children's Privacy

Our services are not intended for children under 13. Journey tracking features for children are managed by parents/guardians and require parental consent. We do not knowingly collect information from children under 13 without parental consent.

8. Third-Party Services

Our app uses the following third-party services that may collect data:

• Google Maps: For mapping and location services
• Firebase: For push notifications, analytics, and crash reporting
• Stripe: For payment processing (subscription services)
• Expo: For app updates and notifications

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@my-watchman.com
• Company: Advanced Converged Technologies LLC
• Address: Monrovia, Liberia